Shipping policy

Shipping Policy

Shipping & Processing

Lavender & Oak currently ships within the United States.

Please allow up to 5-7 business days for order processing, preparation, and shipment. Business days exclude weekends and postal holidays.

Shipping Rates

  • Single Mystery Box — $8 standard shipping

  • Double Mystery Box — $8 standard shipping

  • Triple Mystery Box — FREE standard shipping

Free standard shipping is available on orders of $95 or more.

Express shipping is available for $15 where applicable. Shipping options and charges are displayed at checkout.

Estimated Delivery Times

Standard Shipping: Approximately 3–5 business days after shipment.

Express Shipping: Approximately 1–2 business days after shipment.

Including the maximum 5-business-day processing allowance, please allow approximately 8–10 business days for Standard Shipping or 6–7 business days for Express Shipping.

Orders prepared sooner may arrive earlier. Delivery dates are estimates and may vary due to carrier delays, weather, holidays, or other circumstances beyond our control.

Tracking Information

Tracking information will be provided when available.

Shipping Address

Please verify your shipping address before submitting your order. Lavender & Oak is not responsible for delays caused by an incorrect or incomplete address provided by the customer.

Damaged, Missing, or Incorrect Items

If your package arrives damaged, or an item is missing or incorrect, please contact us within 7 days of delivery at:

hello@lavenderoakco.com

We will review your concern and work toward an appropriate resolution in accordance with our Return and Refund Policy and applicable law.